Terms

Quality and Substitution
Geelong Hampers reserve the right to make appropriate substitution, whilst maintaining the full value of your order. Seasonal conditions and availability can affect the supply and cost of goods and containers. Whilst substitution may be necessary the utmost care shall be taken to maintain the overall affect of the hamper.

Alcohol
All orders for liquor are facilitated and processed by Geelong Hampers, Liquor License No. 36066999.
Geelong Hampers promotes the responsible and legal consumption of Liquor.
WARNING: Under the Liquor Control Reform Act 1998 it is an offence:

  • to supply alcohol to a person under the age of 18 years (Penalty exceeds $6,000)
  • for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $500).
  • Alcohol delivery is subject to State liquor laws. You must be 18 years or older to order or receive alcoholic beverages.
     

      Delivery
      We will deliver hampers to Geelong, the Surf Coast (as far as Apollo Bay) Melborne CBD and inner Melbourne Suburbs. Generally all ‘Same Day Delivery’ orders must be received by 10.00am and will be delivered to business addresses by 5.30pm and residential by 6 pm, within specified delivery parameters, from Monday to Saturday. Delivery will be made on the date requested and every effort will be made to meet requests as to preferred times, if a specified date or time cannot be met a Customer Services Representative will advise on delivery availability. Special delivery conditions apply to hospitals, hotels, ships, and airports.

      Some country and coastal areas are classified as restricted delivery areas. Deliveries to these locations may take up to 48 hours and a telephone number is required. Delivery to these areas may be possible, but limited on Saturdays, Sundays and Public Holidays, a Customer Services Representative will advise on delivery availability.If your delivery is urgent please call Geelong Hampers on 5222 2694.

      Weekend Deliveries
      Saturday Orders
      Any ‘Specific Time’ deliveries will be evaluated on an individual basis, with a Customer Services Representative contacting you with delivery options. Customer authorisation is required to further action such deliveries.

      Sunday Orders
      Orders for delivery on Sunday MUST be received by 11.30 am the previous day (i.e. the Saturday). Any Orders after 11.30 am, on the Saturday, will not be addressed until the following Monday. Geelong Hampers can make no commitments for any Sunday deliveries, due to limited delivery network resources on a Sunday, each order received will be judged on delivery area and time, then a Customer Services Representative will advise whether delivery can be done and also advise on any additional surcharges that may apply.

      Public Holidays
      Please be advised that delivery restrictions within our Geelong Hamper Delivery Network may vary on public holidays. Orders for any Public Holiday must be received by 12.00pm the previous working day (Working Days Monday Friday). A minimum surcharge of $19.00 may apply and specific timed deliveries may also be unavailable on these days. If you place an order for an area to which we are not servicing on a public holiday, a Customer Services Representative will contact you to notify you of any restrictions and to discuss alternative delivery arrangements

      Security Policy
      Geelong Hampers takes the security of your details seriously, which is why we use SSL and PGP technology to ensure that data traffic between your web browser and our web server is encrypted. We use SSL certificates provided by Digicert inc  to secure our web server meaning that you can shop in comfort knowing that your details are protected from prying eyes. When you have finished placing your orders you should also remember to log off the Geelong Hamper website so that no one else can use your PC to place an order.

       Our Privacy Policy
      Any information given to Geelong Hampers is not given or sold to any third party for research or marketing purposes. Information collected from Geelong Hampers online mailing list remains confidential. Please notify us if you wish to be removed from our mailing list. We may email you with any important information as it arises. We do not Spam or send email unnecessarily

      Copyright and Trademarks
      This site includes registered trademarks, and other trademarks that are otherwise protected by law. Except as expressly authorized, the use or misuse of any of these trademarks is strictly prohibited. This site is copyright and information on this site may only be used for personal and non-commercial use. Other use including photocopying or reproduction, transmission, display or performance in any way is strictly forbidden unless authorized by written consent from Geelong Hampers.